Fully confident in the quality of our products, we boldly offer a 100% money-back guarantee on the cosmetics purchased from us.

You can return the purchased product within 30 calendar days from the day of purchase, provided it is still in its original, unopened packaging.

In this case, we provide a 100% money-back guarantee for you.

If you wish to exercise your right of withdrawal, all you need to do is notify us by email at support@hyeel.me that you would like to return the product, and send back or return the product(s) to us within 10 calendar days from the notification of your intent to return.

Apart from the cost of returning the product, no other costs will be incurred by you due to the cancellation. However, to prevent misuse, we unfortunately cannot cover the return shipping costs. Consequently, we cannot accept packages returned cash on delivery.